MSSP Partner Operations Manager
Darktrace · New York City, NY
About this role
Darktrace is hiring a manager-level Sales Manager based in New York City, NY. The posting calls out experience with Salesforce, Security.
- Role
- Sales Manager
- Function
- sales
- Level
- manager
- Track
- Management
- Employment
- Full-time
- Location
- New York City, NY
- Posted
- May 6, 2026
More roles at Darktrace
Job description
from Darktrace careersDarktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.


Job Description:
As an MSSP Partner Operations Manager, you will play a critical role in scaling and operationalizing our rapidly growing MSSP partner business. You will serve as the operational backbone for MSSP partners and the Strategic Partnerships team, driving cross‑functional execution across Finance, Revenue Operations, Partner Operations, and Customer Success.
This role owns MSSP onboarding, partner lifecycle management, order execution, and Quote‑to‑Cash operations, with a mandate to eliminate deal friction, improve velocity, and protect revenue integrity. The ideal candidate is a hands‑on operator who thrives in complexity, drives execution without formal authority, and brings rigor, structure, and urgency to partner operations.