senior operations Program Manager ic
$126,000 – $170,000
USD per year

About this role

Contentful is hiring a senior-level Program Manager in the operations function based in Denver, CO. The posting calls out experience with A/B Testing, SaaS. Compensation is listed at $126,000–$170,000 per year.

Role
Program Manager
Function
operations
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Denver, CO
Department
Finance

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Job description

from Contentful careers

About the opportunity

The RFP Program Manager owns the end-to-end lifecycle of RFPs, RFIs, RFQs, and due diligence questionnaires. This role serves as the central coordinator for enterprise proposal development, ensuring high-quality, compliant, and timely responses aligned with company positioning and standards.

You will operate at the intersection of Sales, Deal Desk, Product, Legal, Security, and Finance, driving structured, scalable proposal execution.

What to expect?

  • Lead and project-manage the full RFP lifecycle from intake through submission
  • Assess requirements and build structured response plans, timelines, and ownership
  • Coordinate cross-functional inputs (Sales, Legal, Security, Product, Engineering, Finance)
  • Draft, edit, and refine responses for clarity, accuracy, and consistency
  • Ensure alignment with product positioning, commercial terms, and company standards
  • Own, maintain and evolve the RFP knowledge base / content library
  • Track deadlines, risks, approvals, and deliverables to ensure on-time submission
  • Ensure compliance with technical, security, pricing, and contractual requirements
  • Support post-submission activities (clarifications, best and final offers, follow-ups)
  • Drive continuous improvement through metrics, reporting, and process enhancement

What you need to be successful?

  • 3–5+ years in RFP/proposal management, sales operations, or solution engineering
  • Strong project management and organizational skills
  • Excellent written communication skills and attention to detail
  • Ability to operate cross-functionally in fast-paced, high-growth environments
  • This is an excerpt. Read the full job description on Contentful careers →
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