Communications Manager

Job description

Meet the Team:

Join the dynamic Cisco Australia & New Zealand (ANZ) communications team, part of the broader Asia Pacific Japan & Greater China (APJC) communications team. We are at the forefront of the digital disruption narrative, actively shaping conversations and thought leadership around the transformative power of Cisco technology. Become an integral part of a high-impact team dedicated to amplifying Cisco as the critical infrastructure for the AI era.

For more than 40 years, Cisco has securely connected the world. With its industry leading AI-powered solutions and services, Cisco enables its customers, partners and communities to unlock innovation, enhance productivity and strengthen digital resilience. With purpose at its core, Cisco remains committed to powering an inclusive future for all.

Your Impact:

As the Communications Manager for ANZ, you will be instrumental in leading and executing strategic communication initiatives within a fast-paced, multifaceted and matrixed environment. A key focus will be to translate business priorities and innovative technologies into compelling and engaging narratives that resonate across ANZ audiences. This is a fantastic opportunity to collaborate closely with the Communications Lead for ANZ, significantly contributing to the shaping of our external reputation and driving world-class communication outcomes with impact.

Key Responsibilities:

• Strategic Communication Development & Execution: Design and implement integrated internal and external communication strategies that are aligned with ANZ business objectives and global communications priorities.
• Narrative Crafting & Storytelling: Translate complex technical concepts into compelling, accessible, and impactful narratives for key stakeholders and audiences including employees, media, customers and partners.
• Content & Campaign Creation: Develop a wide range of content and communication campaigns including thought leadership, key messaging, presentations, blogs, social media content, and media pitches.
• Performance Measurement & Reporting: Oversee measurement frameworks to track the effectiveness of communication campaigns and report on business impact and outcomes to regional stakeholders.
• Reputation Management: Proactively identify and mitigate potential reputational risks through the development and execution of crisis communication strategies.

Minimum Qualifications:

• A Bachelor's degree in Communications, Journalism, Marketing, or a closely related field.
• A minimum of 8 years of progressive professional experience in corporate communications, public relations agencies, or media-related businesses. We are flexible on level of experience (e.g. less than 8 years) to find the right person for our team! 
• Exceptional editorial acumen and writing skills, with a proven to distil complex ideas into clear, concise, and actionable copy.
• Proven experience leveraging a variety of digital communication platforms (ie. Sharepoint, Eloqua, Adobe Express) and tools to achieve communication objectives.
• Demonstrated proficiency in utilising AI tools to reimagine processes, optimise workflows, and drive enhanced communication outcomes.

Preferred Qualifications:

• A strong track record of influencing and collaborating effectively with senior stakeholders across a large, matrixed organisation.
• Strong existing network of media relationships within the Australia/New Zealand market.
• Demonstrated experience in managing external agency partners and departmental budgets.
• A strategic mindset coupled with a demonstrated ability to challenge the status quo and champion innovative communication approaches.
• Experience working in a cross-functional team environment, and an outcome focused team player.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.