Country Support Representative - Netherlands (Hybrid)
Cisco · Amsterdam, Netherlands · People, Policy, and Purpose
Meet the Team
You’ll join Cisco’s Global Country Support Team, a critical part of the People Support organization. This team bridges global HR programs and policies with localized expertise, ensuring employees receive tailored support that helps them thrive. Collaboration will be at the heart of your work as you partner with cross-functional teams, including Finance, Payroll, Employee Relations, and more. Together, you’ll focus on simplifying processes, improving tools, and enhancing the overall employee experience.
Your Impact
As a Local Country Specialist in HR Operations and Administration Support for the Netherlands, you will play a pivotal role in delivering outstanding HR services while fostering seamless collaboration across teams and regions. Your expertise will ensure compliance with local regulations, drive country-specific initiatives, and contribute to creating a world-class employee experience. This role offers a unique opportunity to combine operational excellence with meaningful contributions to employee well-being.
- Manage core HR operational processes for the Netherlands, including labor contracts, personnel files, onboarding, and offboarding.
- Ensure compliance with Dutch labor law and local regulations, supporting audits and government reporting requirements.
- Administer local benefits in collaboration with vendors and provide employee support on HR policies and transitions.
- Collaborate effectively with HR Country Leaders, global COEs, cross-functional teams, and vendors.
- Analyze and improve HR processes, championing continuous improvement and contributing to country-specific initiatives and projects.
Minimum Qualifications for this role
- Minimum of 3 years of experience in HR operations or as an HR generalist.
- Fluency in both English and Dutch.
- Experience managing core HR processes (e.g., onboarding, offboarding, documentation).
- Knowledge of Dutch labor law and HR practices.
- Experience supporting HR functions such as benefits administration and compliance.
Preferred Qualifications for this role
- Experience collaborating with cross-functional teams (e.g., Payroll, Finance).
- Demonstrated ability to analyze processes and drive continuous improvement initiatives.
- Strong critical thinking and problem-solving skills.
- Excellent communication, partnership building, and consulting skills.
- Experience supporting employees through HR-related inquiries and escalations.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.