Senior Network Support Engineer | ThousandEyes Federal
Cisco · Santa Clara, CA · Customer Experience
About this role
Cisco is hiring a senior-level Network Engineer in the operations function based in Santa Clara, CA. The posting calls out experience with Python, Bash, Terraform, Ansible. Compensation is listed at $158,200–$200,700 per year.
- Role
- Network Engineer
- Function
- operations
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Santa Clara, CA
- Department
- Customer Experience
- Posted
- May 19, 2026
More roles at Cisco
Job description
from Cisco careersJob posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Who We Are
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver detailed digital experiences across every network—even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet, and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate network performance issues before they impact end-user experiences.
About The Role
Have you ever wondered how the Internet works under the hood? At ThousandEyes, we spend every day helping our customers navigate the complexities of Internet-based service delivery.
As a Senior Network Support Engineer, you will be the primary technical advocate for our customers. You will employ your deep networking expertise to analyze complex traffic patterns, diagnose routing anomalies, and deliver actionable insights. Whether you are troubleshooting BGP route leaks, analyzing packet captures, or optimizing end-to-end connectivity, you will be the "smoking gun" investigator that saves our customers hours of downtime.