Customer Experience Project Specialist I (Full-Time) - United States
Cisco · Research Triangle Park, NC · Customer Experience
About this role
Cisco is hiring a mid-level Customer Experience Specialist in the services function based in Research Triangle Park, NC. Compensation is listed at $77,600–$113,300 per year.
- Role
- Customer Experience Specialist
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Research Triangle Park, NC
- Department
- Customer Experience
- Posted
- May 14, 2026
More roles at Cisco
Job description
from Cisco careersPlease note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
Applications are accepted until further notice.
Meet the Team
Project management has never been more vital to our organization. You'll play an integral role in the business tying project outcomes to business goals, resulting in better market positioning. Collaborate with cross-functional teams and strive for business efficiency. You will be involved in the definition, planning, management, and deliverables of various projects.
Your Impact
Execute project management skill sets and methodologies to address long-term opportunities that impact and improve the business
Assist in all project management cycles, including quantitative and qualitative analysis, forecast market trends, to identify risks and issues and work toward innovation and operational success
Identify process gaps and process implementation planning
Support and further build change management processes
Collaborate with partners to provide innovative solutions to optimize internal and external processes, policies, protocols, and tools that will enable the best cost, quality, and delivery of Cisco products
Who You Are
You show strong communication and collaboration skills with a real passion for solving problems
This is an excerpt. Read the full job description on Cisco careers →