Chewy is currently recruiting an Operations Manager for our fulfillment center. This leader will be hands-on in a start-up environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other FC teams and various departments in the company. This individual will be someone who likes dealing with ambiguity, change, and enjoys getting into the details to drive improvements every single day.

What you'll do:

Lead inbound/outbound activities for the FC, including receiving, picking, packing, and shipping, across two shifts
Be a guide in providing a healthy and safe work environment for associates working on the outbound team
Direct warehouse supervisory personnel to achieve prescribed objectives, including timely fulfilling of customer orders while maintaining the highest possible warehouse on time shipment and low shipment defects
Ensure that all Key Performance Indicators (important metrics) are on target for the operation, such as warehouse misses, on time shipments, shipment defects, aged tasks, and production levels per hour, and cost per order line
Engage a team of Area Managers and Operations Leads
Drive planning and forecasting
Leverage the Area Managers by sourcing and furthering ideas, and rolling them into the creation of improvement plans for the functional area
This is an excerpt. Read the full job description on Chewy careers →

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