Staff Knowledge Base Specialist
Checkr · Nashville, TN · Operations
About this role
Checkr is hiring a staff-level IT Engineer in the operations function based in Nashville, TN. The posting calls out experience with LLMs, RAG, Prompt Engineering, Salesforce. Compensation is listed at $104,000–$130,000 per year.
- Role
- IT Engineer
- Function
- operations
- Level
- staff
- Track
- Tech leadership
- Employment
- Full-time
- Location
- Nashville, TN
- Department
- Operations
More roles at Checkr
Job description
from Checkr careersAbout Checkr
Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
About the team/role
As the Staff Knowledge Base Specialist, you will be a senior contributor to the knowledge systems that enable both Checkr's human and digital workers to resolve issues accurately and efficiently. This is a senior individual contributor role within Shared Services, responsible for leading complex, cross-functional knowledge programs that span department boundaries and directly shape the quality of agent-assisted and AI-driven resolution at scale. You will set strategy, clarify goals, and independently drive programs from initiation to measurable outcomes.