Staff Customer Success Manager
Checkr · San Francisco, CA · Product
About this role
Checkr is hiring a senior-level Customer Success Manager in the sales function based in San Francisco, CA. The posting calls out experience with Looker, Salesforce, A/B Testing, SaaS. Compensation is listed at $169,000–$199,000 per year.
- Role
- Customer Success Manager
- Function
- sales
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- San Francisco, CA
- Department
- Product
More roles at Checkr
Job description
from Checkr careersAbout Checkr
Checkr is building the data platform to power safe and fair decisions. Checkr’s innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100,000 customers including Amazon, DoorDash, Netflix, Kimpton, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
As a Customer Success Manager for Checkr Trust, you will join an emerging business inside Checkr, operating across multiple verticals that we interact with in our everyday lives. We have strong traction — but our post-sale motion is still in its early stages.
This role sits at the intersection of Customer Success, Technical Strategy, and Commercial Growth.
You will own a portfolio of strategic accounts and be accountable for:
- Adoption
- Expansion
- Executive alignment
- Long-term value realization
This is not a reactive CSM role.
This is not a pure TAM role.
You are the strategic operator ensuring customers deploy deeply, expand meaningfully, and become long-term partners.
If you want clear swim lanes and mature playbooks, this isn’t it.
If you want to help define how this business scales, this is the opportunity.