mid operations Program Manager ic · Posted Jul 10, 2026
Skills
SaaS

About this role

Booking.com is hiring a mid-level Program Manager in the operations function based in Bangalore, India. The posting calls out experience with SaaS.

Role
Program Manager
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Bangalore, India
Posted
Jul 10, 2026

Job description

from Booking.com careers

About Booking Holdings


Booking Holdings is currently undergoing a Global Finance Transformation that will drive effective finance support for business management, promote strong governance and control in the organization; and have a world-class finance organization in terms of execution and efficiency.

This role will be responsible for project management, directly impacting the delivery and execution of various strategic programs and solution deployments underpinning this transformation, by ensuring that projects are clearly defined (scope, time, cost, and resources), tracked and controlled through their lifecycle, and appropriately reported and communicated per existing governance processes.  Additional responsibilities may include facilitating Finance process design workshops to identify current state issues and future state objectives.

Experience with transitioning decentralized finance and accounting activities from various geographical locations into a shared service center is a plus.

 

Key Responsibilities

  • Drives delivery and execution of select projects / work streams, including both longer term global initiatives and shorter-term process improvements.

  • Contributes to the Project scoping and planning by documenting project goals, requirements, KPIs, roadmap and main deliverables, tracks completion of project milestones and maintains project artifacts.

  • Interacts with project sponsors, project stakeholders and multiple business and technical teams to define and document requirements, key design decisions and complex features.

  • Manages project Actions, Risks, Issues and Dependencies, including appropriate escalations and anticipates bottlenecks while balancing business needs with technical constraints.

  • Works with the Organizational Change Management team to ensure appropriate communication planning, stakeholder analysis, and change management activities.

  • Creates, maintains and disseminates project information, project issues and status to stakeholders, in a concise, accurate, and professional manner.

  • Actively assist with the build out of the PMO repository for PMO best practices, documents and process.

  • Assist in developing and conducting training and mentoring of PMO Analysts and other PMO team members  to further enhance the project management skills, tools and techniques within the PMO.

  • Participates in Organizational Change Management discussions to ensure appropriate communication, planning and other change management activities are executed.

  • Adheres to and helps improve internal governance and program management standards across the Enterprise Program Management Office

Knowledge Skills & Abilities 

  • Experience working as a Project Manager on large ERP implementations with global impact

  • PMP or related project management certifications preferred

  • Experience with SaaS solutions Financial Systems

  • Knowledge of all phases of the project management and software development lifecycle

  • Experience leading global strategic initiatives, within a shared services environment undergoing financial transformation

  • Understanding of Accounting Practices and Standards such as GAAP and IFRS preferred

  • Knowledge of P2P, R2R, and O2C business processes

  • Skilled communicator and proven relationship builder, able to operate within a multitude of formal and informal networks while managing the competing interests of varied stakeholders

  • Ability to work successfully with consulting teams and strategic partners to maximize value and accelerate change

  • Experience developing process flows and workplans

  • Experience working with global teams, capable of bringing together stakeholders, to align requirements and drive improvements

  • Proven ability to interact with and influence peers and senior management in a complex, geographically dispersed organization

  • Self-directed, dynamic and customer-centric change-agent who thrives in a challenging and changing environment

  •  

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

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