Territory Account Representative

Job description

Position Overview

The Account Representative, Territory provides scalable, low‑touch sales coverage across a defined customer territory. This role focuses on identifying and driving expansion opportunities, supporting demand generation activities, and maintaining account health. The Account Representative operates independently for day‑to‑day execution, while receiving guidance at critical decision points, and collaborates closely with partners and extended sales teams to deliver consistent customer value.

Responsibilities

Territory & Account Coverage

• Provide scalable, low‑touch coverage across assigned territories using automated engagement channels and targeted direct outreach, operating independently with moderate guidance

• Manage a high volume of accounts while maintaining visibility into account health, activity, and engagement levels
   

Revenue Growth & Expansion

• Identify and drive upsell, cross‑sell, and new buyer seat expansion opportunities within assigned accounts, exercising sound judgment within defined sales guidelines

• Articulate customer value and recommend tailored engagement approaches to deepen adoption and expand usage
   

Demand Generation & Forecasting

• Activate and support demand generation initiatives through pooled marketing programs and transactional sales motions with minimal day‑to‑day direction

• Develop, maintain, and report accurate sales forecasts and pipeline data for seat expansion and upsell/cross‑sell opportunities
   

Collaboration & Orchestration

• Coordinate with partner sales leadership, customer success teams, and extended sales stakeholders to ensure timely follow‑up and consistent customer experiences

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