Production Services Engineer - Apple Services Engineering
Apple · Seattle, WA · Software and Services
About this role
Apple is hiring a mid-level Backend Engineer in the software engineering function based in Seattle, WA. The posting calls out experience with Python, Java, SQL, React.
- Role
- Backend Engineer
- Function
- software engineering
- Level
- mid
- Track
- Individual contributor
- Location
- Seattle, WA
- Department
- Software and Services
- Posted
- May 18, 2026
More roles at Apple
Job description
from Apple careersPeople at Apple don't just build products — they craft the kind of experiences that have revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here!
The Apple Services Engineering (ASE) team builds and provides systems and infrastructure that fuel Apple's Services. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, Apple Books, and more. And they do it on a massive scale. They consistently exceed Apple’s high standards with high-performance solutions, delivering a diverse array of products in over 35 languages to more than 150 countries.
The ASE Production Support Engineering team is looking for a Production Services Engineer for troubleshooting, tracking, and resolving technical issues. This Engineer will play a vital role in technical troubleshooting for Apple’s customers, internal business partners, and strategic partners for all of Apple’s Media Services.
As a vital member of an exceptional global team, you will play a key role in Tier 4 support, addressing technical issues for customers, internal business partners, and strategic partners. Your responsibilities will include efficiently triaging issues, evaluating their impact, delving into server logs, replicating problems, capturing device logs, and methodically determining root causes.