Technical Writer - SaaS
Appian · Chennai, India · Product
About this role
Appian is hiring a mid-level Technical Writer in the services function based in Chennai, India. The posting calls out experience with SaaS.
- Role
- Technical Writer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Chennai, India
- Department
- Product
More roles at Appian
Job description
from Appian careersHere at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
As a Technical Writer you will develop product enablement resources for all audiences, including our internal stakeholders—from our customer success team to our partners—and our external customers. The content resources you create will help ensure the success of our implementation projects and help customers use our product.
Preferred Skills:
- 7 to 9 years technical writing experience for a SaaS/PaaS company.
- Ability to edit, write, and revise all technical material for consistency and accuracy.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to prioritize and execute tasks in a fast-paced environment.
- Willingness to take on new challenges and build on current skills.
- Exceptional analytical and conceptual thinking skills.
- Ability to multi-task and be a self-starter.
Roles and Responsibilities:
- Write and edit technically accurate, high-quality content.
- Assess core personas and their motivations and develop the appropriate content to support them.