Customer Support - Account Support Spec. (JP)

Job description

WHAT YOU DO AT AMD CHANGES EVERYTHING 

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.  Together, we advance your career.  

THE ROLE:

The Staff Customer Operations Specialist is responsible for efficiently and effectively managing overall operations between AMD and accounts. They maintain a thorough knowledge of the customers business and strategies. The Staff Customer Operations Specialist builds and sustains strong relationships at operational and managerial levels within both the Customer’s and AMD’s organization. They leverage these relationships to manage expectations, improve operations, and resolve order, supply, delivery, forecast and other operational issues.

KEY RESPONSIBILITIES:

Customer Support

• Mentor other team members to proliferate knowledge and enhance individuals’ performance
  Develop strategic relationships with the customer to increase customer satisfaction and facilitate business opportunities
This is an excerpt. Read the full job description on AMD careers →