Seller Ops Specialist, GM Field
Amazon · Shanghai, China · Fulfillment & Operations Management
mid
operations
Business Analyst
ic
3+ yrs Bachelor's
· Posted Mar 18, 2026
Skills
About this role
Amazon is hiring a mid-level Business Analyst in the operations function based in Shanghai, China. The posting calls out experience with SQL, Compliance, Data Analytics and roughly 3+ years of relevant work. Listed education preference: a bachelor's degree or equivalent.
- Role
- Business Analyst
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Shanghai, China
- Experience
- 3+ years
- Education
- Bachelor's degree
- Department
- Fulfillment & Operations Management
- Posted
- Mar 18, 2026
AI Summary
Export Operations Specialist managing daily export processes, Ocean/Air freight cycles, and customs clearance for Amazon Global Logistics in China. Requires 3+ years international freight operations experience, fluency in English and Mandarin, and deep knowledge of import/export regulations and cross-border logistics.
More roles at Amazon
MLA IP Design Verification Engineer, Annapurna Labs
Cupertino, CA · mid
Python AWS Machine Learning
Sr. Social Media & Influencer Manager, Amazon Books Brand & Social
Seattle, WA · senior
Senior Supply Chain Manager, Fauna
New York City, NY · senior
Full Stack
Ingénieur en machine learning/Machine Learning Engineer, ProServe Shared Delivery Team - Data & AI
Montreal, Canada · mid
Python JavaScript TypeScript
UX Designer, Publisher, Partner and Sales Team UX Team
New York City, NY · mid
React Figma
All Amazon jobs →
Job description
from Amazon careersExternal job description
Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program manager and carrier specialists actively participating in Amazon's international expansion goals. We are seeking some highly motivated individuals who are interested in providing best-in-class logistics service to customers as global logistics operation specialist.
The main purpose and responsibilities is to act as control tower in insisting on the highest standards of Amazon quality: Responsible for end to end global logistics operation process, building and implementing operational procedures in the daily workflow, improving operation efficiency and service quality, handling exceptions during the daily operations.
Key job responsibilities:
As an Export Operations Specialist,
• You'll manage daily export processes in collaboration with Logistics Service Providers and Ocean/Air Carriers, while proactively addressing operational exceptions for seamless origin operations.
• You'll ensure strict compliance with Chinese Import/Export regulations throughout all operations.
• You'll supervise the complete Ocean/Air freight cycle, including origin pickup, export documentation, warehouse operations, customs clearance, and delivery tracking.
• You'll Support Amazon sellers as their main point of contact for Ocean/Air shipments, solve complex logistics challenges and handle escalations and recommend optimal shipping solutions based on seller needs and compliance requirements.
• You'll work with global program and product teams to enable global product and program at origin.
• You'll optimize procedures to improve operational efficiency and service quality.
Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program manager and carrier specialists actively participating in Amazon's international expansion goals. We are seeking some highly motivated individuals who are interested in providing best-in-class logistics service to customers as global logistics operation specialist.
The main purpose and responsibilities is to act as control tower in insisting on the highest standards of Amazon quality: Responsible for end to end global logistics operation process, building and implementing operational procedures in the daily workflow, improving operation efficiency and service quality, handling exceptions during the daily operations.
Key job responsibilities:
As an Export Operations Specialist,
• You'll manage daily export processes in collaboration with Logistics Service Providers and Ocean/Air Carriers, while proactively addressing operational exceptions for seamless origin operations.
• You'll ensure strict compliance with Chinese Import/Export regulations throughout all operations.
• You'll supervise the complete Ocean/Air freight cycle, including origin pickup, export documentation, warehouse operations, customs clearance, and delivery tracking.
• You'll Support Amazon sellers as their main point of contact for Ocean/Air shipments, solve complex logistics challenges and handle escalations and recommend optimal shipping solutions based on seller needs and compliance requirements.
• You'll work with global program and product teams to enable global product and program at origin.
• You'll optimize procedures to improve operational efficiency and service quality.
Basic Qualifications
This is an excerpt. Read the full job description on Amazon careers →