Principal Product Manager, Relay Rewards, Amazon Relay

Job description

Amazon Relay is seeking a Principal Product Manager to define and lead the product strategy for Amazon Relay Rewards, Amazon Relay's carrier loyalty program designed to recognize, retain, and deepen engagement with the carriers who power Amazon's transportation network. In this role, you will own the vision, roadmap, and end-to-end product strategy for a loyalty program that serves tens of thousands of active carriers across the Relay network. You will design and scale a program that rewards carrier performance, tenure, and commitment, driving measurable improvements in carrier retention, load acceptance, utilization, and network reliability. You will translate carrier behavior data, engagement signals, and competitive benchmarks into compelling loyalty experiences that differentiate Relay as the preferred platform for carriers of all sizes and haul profiles. This is a high-visibility, high-impact role at the intersection of carrier experience, behavioral economics, supply quality, and product strategy. The ideal candidate is a seasoned product leader with a track record of building loyalty, rewards, or engagement programs at scale, ideally in a marketplace, gig economy, or transportation platform context, who can balance the art of carrier motivation with the science of supply economics. Key job responsibilities Product Vision Strategy - Define and own the multi-year…