mid services Support Engineer ic · Posted Mar 16, 2026

About this role

Amazon is hiring a mid-level Support Engineer in the services function based in Dallas, TX. The posting calls out experience with Python, Java, SQL, AWS.

Role
Support Engineer
Function
services
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Dallas, TX
Department
Corporate Operations
Posted
Mar 16, 2026

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Job description

from Amazon careers

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Support Engineer II-Ext Job Location: Dallas, Texas Job Number: AMZ9442005 Position Responsibilities: Demonstrate comprehensive knowledge of core security fundamentals including network security protocols, encryption technologies, Identity and Access Management (IAM), and security compliance frameworks. Troubleshoot operating systems and networking concepts including HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls, LAN/WAN, and proficiency with networking tools such as traceroute, iperf, dig, and CURL. In depth understanding of identity and access management concepts and technologies for securing corporate access, including SSO, SAML, and Identity federation. Experience in securing architectures against various attacks such as Distributed Denial of Service (DDoS) and SQL Injection is essential, along with comprehensive understanding of vulnerability management. Deep knowledge of cryptography concepts including encryption types, modes of encryption, algorithms, and the underlying architecture that enables secure communication between users and servers through digital certificates and Public Key Infrastructure is required. Position Requirements: Bachelor’s degree or foreign equivalent degree in Computer Science, Information Security, Information Technology or a related field and two years of experience in the job offered or a related occupation. Must have two years of experience in the following skill(s): (1) in cloud security architecture, virtual…

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