Manager, Contract Onboarding, AWS Billing Contract Onboarding

Job description

About the Role Are you a dynamic leader with a passion for driving excellence and operational efficiency? Amazon Web Services (AWS) is seeking a Manager, Contract Onboarding to join our high-performing team focused on AWS Billing Contract Onboarding. In this role, you will play a pivotal part in ensuring seamless and efficient onboarding processes for our customers, ultimately contributing to their success and satisfaction. What You'll Do Team and People Management Lead and Inspire: Effectively communicate the team’s mission, vision, and priorities. Foster a culture of open discussion and ensure your team understands how their work contributes to organizational goals. Strategic and Tactical Management: Balance tactical management with strategic planning. Ensure each team member has the support needed to meet operational and developmental objectives. Employee Development: Actively listen to team members, value their input, and take action based on their feedback. Develop employees based on their career goals, facilitating promotions and internal transfers as appropriate. Onboarding and Hiring: Establish customized onboarding plans for new team members. Attract and hire top talent that enhances team capabilities. Delight our Customers: Evaluate mechanisms against desired objectives, drive regular enhancements, and participate in ongoing dive deeps to ensure that we keep raising the bar…