IT Support Eng II - AMZ10909.8
Amazon · Madison, WI · Corporate Operations
mid
operations
IT Engineer
ic
1+ yrs Bachelor's
· Posted Mar 9, 2026
Skills
About this role
Amazon is hiring a mid-level IT Engineer in the operations function based in Madison, WI. The posting calls out experience with Networking, Encryption, iOS and roughly 1+ years of relevant work. Listed education preference: a bachelor's degree or equivalent.
- Role
- IT Engineer
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Madison, WI
- Work mode
- On-site
- Experience
- 1+ years
- Education
- Bachelor's degree
- Department
- Corporate Operations
- Posted
- Mar 9, 2026
AI Summary
IT Support Engineer II troubleshoots complex infrastructure issues, manages change coordination, leads continuous improvement initiatives, and serves as first escalation point. Requires bachelor's degree in computer science or related field plus 1 year IT experience covering client/server/network delivery, systems administration, networking concepts, and multi-user environment troubleshooting.
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Job description
from Amazon careersEmployer: BOP LLC
Position: IT Support Eng II AMZ10909.8
Location: Madison, Wisconsin
Multiple Positions Available:
1. Troubleshooting difficult IT problems without SOPs.
2. Planning and coordinating CMs and CM templates.
3. Collaborating with internal teams or vendors to execute projects.
4. Leading continuous improvement efforts.
5. Auditing the quality of work performed and provide constructive feedback when necessary.
6. Automating manual tasks; create/improve small tools that help make team operations more efficient.
7. Serving as the first point of escalation.
8. Participating in hiring, training and development of others.
9. Ensuring infrastructure networking and computing systems remain
available during production hours.
10. Managing local technical projects.
11. Maintaining or creating policies, procedures, and processes.
12. Identifying root-causes of operational issues and process inefficiencies.
(40 hours / week, 8:00am-5:00pm, Salary Range $60,700/year to $106,300/year)
Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Position: IT Support Eng II AMZ10909.8
Location: Madison, Wisconsin
Multiple Positions Available:
1. Troubleshooting difficult IT problems without SOPs.
2. Planning and coordinating CMs and CM templates.
3. Collaborating with internal teams or vendors to execute projects.
4. Leading continuous improvement efforts.
5. Auditing the quality of work performed and provide constructive feedback when necessary.
6. Automating manual tasks; create/improve small tools that help make team operations more efficient.
7. Serving as the first point of escalation.
8. Participating in hiring, training and development of others.
9. Ensuring infrastructure networking and computing systems remain
available during production hours.
10. Managing local technical projects.
11. Maintaining or creating policies, procedures, and processes.
12. Identifying root-causes of operational issues and process inefficiencies.
(40 hours / week, 8:00am-5:00pm, Salary Range $60,700/year to $106,300/year)
Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Basic Qualifications
This is an excerpt. Read the full job description on Amazon careers →