Sr. Product Manager, Alexa Canada

Job description

Are you passionate about innovative technologies such as artificial intelligence, generative AI, and ambient computing? The Amazon Alexa International in Toronto team is looking for a Senior Product Manager to lead the expansion of Alexa+ in Canada. This is your opportunity to work on products that are making history! Key job responsibilities • Define user needs and identify gaps, features enhancements and opportunities to grow the business • Define creative, high-quality, simple product roadmaps based on team strategy and vision. • Develop and maintain a deep understanding of the market landscape, customer needs, and competitive dynamics in Canada across English and French locales. • Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application. • Translate strategic vision into actionable plans and lead cross-functional teams to execute on priority initiatives. • Own the end-to-end customer experience for Alexa Canada across Echo, FireTV, and additional endpoints. • Track launches through every step—from experience review and packaging approval, to beta testing, leadership presentations, and customer launch. • Manage prioritization and trade-offs among customer experience, performance and operational support load. • Continuous monitor customer experience performance, identify gaps and improvement…