Sr. FinOps Analyst, Amazon Business
Amazon · Pune, India · Finance & Accounting
senior
finance
Financial Analyst
ic
2+ yrs Bachelor's
· Posted Mar 2, 2026
About this role
Amazon is hiring a senior-level Financial Analyst in the finance function based in Pune, India. The role typically asks for 2+ years of relevant experience. Listed education preference: a bachelor's degree or equivalent.
- Role
- Financial Analyst
- Function
- finance
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Pune, India
- Experience
- 2+ years
- Education
- Bachelor's degree
- Department
- Finance & Accounting
- Posted
- Mar 2, 2026
AI Summary
Senior Financial Analyst managing accounts receivable, cash applications, and customer dispute resolution for Amazon's Global Accounts Receivable team. Requires expert-level O2C and cash application knowledge, advanced Excel skills, and 2+ years of relevant experience. Responsibilities include payment closure, customer query resolution, unapplied payment research, and process improvement initiatives.
Job description
from Amazon careers Summary of the role
The successful candidate will be aligned with our Finance Operations – Global Accounts Receivable team and will be responsible for accounts receivable, customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform day-to-day operations while maintaining SLA’s. Solving queries related to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process, specifically cash application process involving research and application of unapplied cash, reconciliation of account, processing emails related to remittance advice from customers, etc.
As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects, and your core responsibilities will include following:
· Ensure timely closure of payments with high degree of accuracy
· Respond to customer queries through call and/or email
· Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account
· Provide growth ideas for process standardization and automation through JDI/Kaizen projects
· Perform complex reconciliations on customer payments
Job requirements
· Excellent written and verbal communication skills with strong customer service focus
· Ability to prioritize, multi-task and work with minimal supervision
· Drive for continuous learning and self-development
· Flexibility to change as per the changing requirements of the business
· Minimum 2 years experience in O2C domain, preferably cash application or collections
· Advanced knowledge of Excel – including working with pivot & formulas
· Flexible to work in night shifts
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
- Minimum 2 years experience in O2C domain, preferably cash application or collections
- Have an expert (SME) level understanding of O2C process, specifically cash application process
- Have experience in unapplied cash, reconciliation of account, processing emails related to remittance advice from customers, etc.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The successful candidate will be aligned with our Finance Operations – Global Accounts Receivable team and will be responsible for accounts receivable, customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to perform day-to-day operations while maintaining SLA’s. Solving queries related to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process, specifically cash application process involving research and application of unapplied cash, reconciliation of account, processing emails related to remittance advice from customers, etc.
As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects, and your core responsibilities will include following:
· Ensure timely closure of payments with high degree of accuracy
· Respond to customer queries through call and/or email
· Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account
· Provide growth ideas for process standardization and automation through JDI/Kaizen projects
· Perform complex reconciliations on customer payments
Job requirements
· Excellent written and verbal communication skills with strong customer service focus
· Ability to prioritize, multi-task and work with minimal supervision
· Drive for continuous learning and self-development
· Flexibility to change as per the changing requirements of the business
· Minimum 2 years experience in O2C domain, preferably cash application or collections
· Advanced knowledge of Excel – including working with pivot & formulas
· Flexible to work in night shifts
Basic Qualifications
- Bachelor's degree in accounting and commerce (B. Com)- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
- Minimum 2 years experience in O2C domain, preferably cash application or collections
- Have an expert (SME) level understanding of O2C process, specifically cash application process
- Have experience in unapplied cash, reconciliation of account, processing emails related to remittance advice from customers, etc.
Preferred Qualifications
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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