Support Engineer - Intelligent Document Processing, CORS - Rapid Solutions

Amazon · Bangalore, India · Corporate Operations

mid services Support Engineer ic 2+ yrs Bachelor's · Posted Feb 24, 2026

About this role

Amazon is hiring a mid-level Support Engineer in the services function based in Bangalore, India. The posting calls out experience with Python, TypeScript, Java, React and roughly 2+ years of relevant work. Listed education preference: a bachelor's degree or equivalent.

Role
Support Engineer
Function
services
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Bangalore, India
Experience
2+ years
Education
Bachelor's degree
Department
Corporate Operations
Posted
Feb 24, 2026
AI Summary
Mid-level Support Engineer developing and maintaining AI-powered compliance validation systems using LLMs and machine learning. Requires 2+ years software development or technical support experience, strong Python and ML framework skills, AWS proficiency, and familiarity with compliance regulations like GDPR and HIPAA.
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Job description

from Amazon careers

We are seeking talented and innovative Support Engineer to join our team working at the intersection of artificial intelligence and compliance. In this role, you will leverage large language models (LLMs) and other advanced machine learning techniques to develop and maintain automated systems for validating compliance documents. Key job responsibilities • Implement and fine-tune large language models to accurately process and analyze complex compliance documentation • Develop and optimize machine learning algorithms for automated document validation and anomaly detection • Collaborate with compliance experts to translate regulatory requirements into AI-driven validation processes • Troubleshoot and resolve issues related to the AI-powered compliance validation system • Stay up-to-date with the latest advancements in NLP, LLMs, and AI to continually improve our validation processes • Provide technical support and guidance to internal teams and clients using the automated compliance validation tools A day in the life • Bachelor's or Master's degree in Computer Science, AI, or a related field • Strong programming skills, particularly in Python and machine learning frameworks (e.g., TensorFlow, PyTorch) • Hands-on experience in AWS Cloud services, along with basic proficiency in React.js and TypeScript to support front-end issue resolution. • Must have a good understanding of Java for…

This is an excerpt. Read the full job description on Amazon careers →
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