GenAI/Agentic Sr. Customer Solutions Manager , EMEA ISV CSMs
Amazon · Stockholm, Sweden · Project/Program/Product Management--Technical
About this role
Amazon is hiring a senior-level Solutions Engineer in the software engineering function based in Stockholm, Sweden. The posting calls out experience with AWS, LLMs, RAG, Agile.
- Role
- Solutions Engineer
- Function
- software engineering
- Level
- senior
- Track
- hybrid
- Employment
- Full-time
- Location
- Stockholm, Sweden
- Department
- Project/Program/Product Management--Technical
- Posted
- Feb 20, 2026
More roles at Amazon
Job description
from Amazon careersThe EMEA ISV Customer Solutions Managers team drives modernization acceleration and cloud-native transformation for AWS's most strategic ISV customers across EMEA. We operate at the intersection of technology depth and business impact, delivering outcomes that reshape how software companies build, monetize, and scale. The ISV AI CSM is the Area leader's Agentic/GenAI acceleration partner for the ISV segment (software and technology companies), working on behalf of the area leader and local SA leader to inspect, unblock, and accelerate Agentic/GenAI business across ISV customers. They operate horizontally across the ISV segment, focusing on the highest-impact Agentic/GenAI opportunities rather than only on a fixed set of CSM-invested accounts. The ISV AI CSM combines deep technical and product understanding of Agentic/GenAI with strong execution and stakeholder management to turn interest and PoCs into production systems and revenue for software and technology companies. Engagement model with Area and local teams: - Acts as the Area leader's Agentic/GenAI program owner for the ISV segment: inspects pipeline and live systems, tracks progress on top ISV opportunities, surfaces risks, and recommends corrective actions in regular Area reviews. - Partners with local SA leaders and CSMs as a force multiplier, joining the most strategic ISV customer engagements (exec…