senior Operations Manager ic · Posted Nov 26, 2025
$86,200 – $150,900
USD per year

About this role

Amazon is hiring a senior-level Operations Manager based in Boston, MA. The posting calls out experience with LLMs, Machine Learning. Compensation is listed at $86,200–$150,900 per year.

Role
Operations Manager
Function
operations
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Boston, MA
Department
Operations, IT, & Support Engineering
Posted
Nov 26, 2025
AI Summary
Senior Operations Manager leading Amazon's AGI team to develop speech and language solutions. Manages operations, hiring, process improvement, and cross-functional partnerships while building accountability and coaching culture. Drives metrics across operations, quality, productivity, cost, and customer experience.

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Job description

from Amazon careers

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on! The Amazon Artificial General Intelligence (AGI) team is seeking for an experienced Team Manager to join our operations to develop, manage, and support our team with speech and language solutions. Key job responsibilities - Collaborate with internal partners to build input-focused operating plans for achievement of key measures - Create a culture where accountability, transparency and collaboration are the norm and where rapid deep dives into root causes of defects is a standard operating practice - Develop, implement, or change processes as necessary to allow the team to scale at an accelerated pace, while managing cost and without impacting customer experience - Implement bar-raising programs aimed at hiring and developing top talent and…

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