mid services Support Engineer ic · Posted Nov 20, 2025
Skills
AWS

About this role

Amazon is hiring a mid-level Support Engineer in the services function based in Hyderabad, India. The posting calls out experience with AWS.

Role
Support Engineer
Function
services
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Hyderabad, India
Work mode
On-site
Department
Operations, IT, & Support Engineering
Posted
Nov 20, 2025
AI Summary
Mid-level Support Engineer for Prime Video's Live Operations team monitoring linear TV streaming across 240+ countries. Execute live events concurrently, coordinate with service partners, troubleshoot high-severity issues, and maintain operational documentation. Requires technical expertise in live streaming infrastructure and on-call availability including weekends.

More roles at Amazon

Senior Data Associate with German, Artificial General Intelligence
London, United Kingdom · junior
LLMs Machine Learning
Senior Business Intelligence Engineer, EU Stores CX Analytics & Automation
Clichy, France · senior
Python SQL React
Delivery Trainer, RSR
Traverse City, MI · mid
Agile Compliance
Delivery Trainer, RSR
Abbeville, LA · mid
Agile Compliance
Delivery Trainer, RSR
North Mankato, MN · mid
Agile Compliance
All Amazon jobs →

Job description

from Amazon careers

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows, movies and live events - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. The Live Operations Event Support team are seeking Support Engineers are seeking Support Engineers to own the operation and end-to-end monitoring of linear TV on Prime…

This is an excerpt. Read the full job description on Amazon careers →
All services jobs services in Hyderabad, India Jobs in Hyderabad, India services salaries services career path
All Amazon Jobs Browse services roles mid positions