Sr. Mgr, Tech Program Management, Skill Builder Hub, AWS Training Products
Amazon · New York City, NY · Project/Program/Product Management--Technical
About this role
Amazon is hiring a senior-level Customer Experience Specialist in the services function based in New York City, NY. The posting calls out experience with AWS, Agile, Cloud Computing. Compensation is listed at $214,100–$289,700 per year.
- Role
- Customer Experience Specialist
- Function
- services
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- New York City, NY
- Department
- Project/Program/Product Management--Technical
- Posted
- Oct 24, 2025
More roles at Amazon
Job description
from Amazon careersAWS Training Certification is looking for an experienced technical program management (TPM) leader who is passionate about transforming education. We're seeking an experienced TPM leader to drive successful product launches, beta programs, and go-to-market strategies. This role will serve as the central coordinator between Engineering, Product, Marketing, Sales, and Customer Success teams to ensure seamless product releases and maximum impact. The successful candidate must have exceptional problem-solving skills, strong business judgement, deep technical understanding, and demonstrated experience influencing both internally, and externally at all levels as well as proven ability to execute both strategically, and tactically. This position requires a candidate who is customer focused with a passion for new, ambiguous, industry-defining projects. Key job responsibilities Key Responsibilities: • Program Management: - Develop and maintain comprehensive product launch schedules and roadmaps - Create and track program milestones, dependencies, and critical paths - Identify and manage risks, creating mitigation strategies proactively - Lead cross-functional meetings and drive decision-making processes • Product Launch Management - Orchestrate end-to-end product launch activities across all departments - Coordinate launch materials, and customer-facing collateral - Establish launch metrics and track success criteria • Beta Program Management - Design and execute beta programs with key customers -…