Technical Program Manager, Production & Post Technology

Job description

from Amazon careers

We are seeking an experienced Technical Program Manager to join our Studios Technology team in Culver City, CA, defining and building our Production & Post Technology product suite that support our creative and production partners. In this role, you will collaborate with product, design, applied science, software engineering teams and key stakeholders — including Production, Post Production, Operations, Finance and more — to build, implement, and scale critical software solutions that power and inform our Studios' Production, Post-Production, VFX, and Virtual Production workflows.

The ideal candidate has experience managing the creation and delivery of production workflow solutions for a global customer base. You will be successful in this role if you are highly organized, analytical, resourceful, customer focused, team oriented, can work independently under time constraints, meet deadlines and have a proven track record of taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.

Key job responsibilities
- Creation of milestone based project plans and measurements of success
- Track, escalate, and mitigate risks, issues, action items, and key program decisions 
- Create, define, revise, and enhance user flows and requirements/stories for development of key functional and technical features related to the product
- Create and update key documentation and status reporting
- Facilitate change management activities related to product feature introductions to end users and customers
- Store key deliverables in easily accessible and visible repositories
- Promote transparency and collaboration with key customers, vendors, and other internal Amazon teams
- Collaborate on solutions to deliver program defined goals with a focus on flexibility, visibility, and measurable results driven outcomes 
- Collaborate on research, user data analysis, and roadmap development/maintenance of key product features
- Collaborate with Strategy, UX, Engineering, and Vendor teams on the build out, testing, and validation of product features
- Collaborate on discovery sessions with customers and internal technical teams to ensure customer needs are met as part of product build out and prioritization 
- Collaborate on definition, review/enhancement, and enforcement of team and program related processes and definitions that promote data focussed decision making, transparency, and increased team efficiency
- Collaborate with Product, UX, Engineering, and Vendor teams on ensuring timely build out/delivery of defined product milestones

About the team
Amazon MGM Studios creates and produces original films and television series for a global audience. Leveraging technology and our catalogue of original Movies and Series, AMS is uniquely positioned to succeed in providing by taking advantage of Amazon's vast scope including AWS, retail, gaming, and publishing, to create immersive entertainment experiences across multiple platforms. Our vision is to be the most technology-advanced studio and the entertainment home for talent and customers.

Studios Technology at AMS is at the forefront of the entertainment revolution, where Hollywood meets tech. We own the technology strategy that powers one of the world's largest entertainment studios. Based in Los Angeles, our team delivers cloud-first solutions and modern applications that drive the entire Studios Production Lifecycle, shaping the future of entertainment delivery from content creation through distribution.

Via tooling, automation, and AI, we support five key stages in the Studios Production Lifecycle: IP & Rights, Content Production, Sales & Distribution, Financial Management, and Studios Operations. We serve thousands of AMS employees and creative and executive partners across development, acquisition, legal, programming strategy, internal and external production, post-production, visual effects, localization, delivery, marketing, sales, licensing, finance, accounting, and operations.

Basic Qualifications

- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.