Global Account Manager, AWS Media & Entertainment

Job description

from Amazon careers

Amazon Web Services (AWS) is seeking a sales professional to manage our global customer relationship with one of the largest companies in the world.

The Global Account Manager will be responsible for providing global business leadership and management of this global account. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects, and engage team resources. You will define a CXO relationship strategy within the account, including engaging with the AWS senior leadership team for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction.

The Global Account Manager is responsible for teaming with the customer’s IT Organization to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. They are responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. They will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed.

Development of formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Key job responsibilities
Key job responsibilities
- Drive revenue and market share in a defined territory with customers
- Meet or exceed revenue targets
- Develop and execute against a comprehensive account/territory plan
- Create & articulate compelling value propositions around AWS services
- Accelerate customer adoption
- Maintain a robust sales pipeline
- Work with partners to extend reach & drive adoption
- Facilitate cross functional collaboration, identify and bring specialists to assist when needed.
- Manage contract negotiations
- Ensure customer satisfaction
- Expect moderate travel

Basic Qualifications

- Bachelor's degree
- 9+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience

Preferred Qualifications

- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
- Experience in large complex deal negotiations with a successful track record
- Experience with AWS and technology as a service (IaaS, SaaS, PaaS)
- Experience working with large global teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.