Campaign Manager, Customer Acquisition

Job description

from Amazon careers

At AWS Canada, we're seeking a driven professional to join us as a Cloud Sales Center (CSC) Campaign Manager within our Customer Acquisition organization. This role is ideal for someone who is ready to take on increased responsibility and make a significant impact on our business growth.

In this position, you'll work at the intersection of sales, GTM, marketing, and customer and partner engagement, contributing to pipeline generation across multiple sales segments. You’ll serve as the key liaison between Canada CSC and other AWS teams, including Marketing, Partner Marketing, Go-to-Market (GTM), Field Enablement, and sellers, to ensure cohesive and impactful campaign strategy.

Impact and Scope:
• Contribute to pipeline generation through development, execution and refinement of segment-specific, industry-specific and persona-specific campaign strategies
• Serve as the primary liaison with Marketing, Partner Marketing, Go-to-Market (GTM), Field Enablement, and sellers for prospecting efforts, while aligning business unit activities and go-to-market strategies to support strategic sales plays and organizational goals
• Track and measure the effectiveness of campaign activities against CSC sales results and strategic goals, using data-driven insights to guide and refine future strategies
• Deliver independently while seeking guidance from leadership on strategic matters

Key job responsibilities
• Work backwards from AWS Geo and Service pipeline goals to build campaign prioritization with service-level offers, messaging, and go-to-market execution
• Clarify requirements, customer needs, and priorities to develop effective segment-specific campaign strategies
• Develop detailed campaign project plans, which include: campaign goals, messaging, calls to action, marketing distribution channels, and campaign schedules
• Analyze customer data, seller and customer feedback to support cross-sell/upsell strategies
• Obsess over our end customer’s AWS experience and design campaigns on their behalf
• Identify patterns to improve technical and business solutions within the CSC
• Collaborate with senior/Executive AWS sales leaders to align strategic pipeline generation campaigns with business goals
• Oversee creation and launch of sales and GTM content focused on prospecting
• Model input and output-based goals and measure campaign effectiveness
• Orchestrate cross-functional activities across Sales, Partner teams, and executive stakeholders
• Embody a partner-first mentality
• Provide feedback to AWS sales leadership on campaign strategy and opportunities to optimize
• Support customer-facing sales engagement at live and virtual events, or via direct campaign execution
• Forecast, track, and report campaign effectiveness metrics as well as overall ROI to internal stakeholders. Plus, continually monitor, analyze and tune campaigns to maximize conversion, pipeline, and revenue generation.
• Advise and spearhead technology, mechanisms and tool adoption plans, in support of GTM goals, pipeline and revenue generation
• Drive timely decisions and clear blockers, escalating issues appropriately

Basic Qualifications

- 3+ years of business development, partnership management, or sourcing new business experience
- Experience communicating effectively with senior leadership
- Knowledge of cloud computing technologies
- Bachelor's degree in a relevant field or equivalent work experience
- Experience in partner or customer relationship management
- Experience in cross-functional collaboration and stakeholder management

Preferred Qualifications

- Experience with sales CRM tools such as Salesforce or similar software
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
- Experience in managing projects related to cloud computing or IT infrastructure

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 91,600.00 - 153,100.00 CAD annually