Employee Relations Manager

Job description

from Amazon careers

At Amazon, we're working to be the most customer-centric company and earth's best employer. To do this, we need exceptionally talented, bright, and driven people. If you'd like to help us build that place, this is your chance to make history.

Amazon Australia is in a period of unprecedented growth — there has never been a more exciting time to join.

We are seeking a strong Employee Relations Partner to join our Amazon Australia operations team, to be based in either Sydney or Melbourne. The central objective of Amazon's global operations employee relations team is to ensure our organisation's treatment of employees is fair, respectful, and consistent with our framework of core business values and objectives. To support that objective, this position's responsibilities fall into proactive and reactive categories, focused on providing exceptional employee experience.

You will have deep subject matter knowledge, exceptional communication skills and the ability to work cross functionally on a wide range of employee relations initiatives.

This is a highly visible and varied role, working with senior operations leadership teams. The successful candidate will influence decision making and direct the business into the future.

This role will involve interstate travel up to 30%

Why Amazon?

Beyond joining one of the world's most customer-centric companies, you'll enjoy a range of benefits that make Amazon a great place to work:
• Dogs at Work: our popular program proven to lower stress and boost morale, running successfully across our Australian corporate offices
• Commuter benefits, helping you save on the cost of your daily commute
• Subsidised health insurance for you and your dependents, on top of salary continuance (income protection) and life insurance
• Inclusive culture: Amazon celebrates diversity of background, experience, and thought as a key driver of innovation and our mission to be the most customer-centric company in the world

This position requires full-time in-office presence 5 days per week at our Melbourne or Sydney CBD location.


Key job responsibilities
• Champion employee interests and build long-term relationships across diverse operational teams
• Partner with and influence Site Leaders and HR to design, implement, and sustain positive employee relations programs tailored to the Australian business environment
• Localise global ER tools, training, and communications for the Australian workforce
• Collect, analyse, and act on employee feedback and workforce data to proactively identify trends and resolve employee concerns
• Support Operations and HR with complex case management
• Deliver proactive employee relations training and communications across the business
• Lead large-scale, country-wide initiatives that elevate the overall employee experience

Basic Qualifications

- Bachelor's degree or equivalent
- Experience in employee relations, labor relations, or labor/employment law
- Experience analyzing HR data and translating metrics into actionable workforce strategies
- Knowledge of MS Excel, Word, SharePoint and PowerPoint
- An understanding of the Fair Work Act, Modern Awards and other State and Federal laws

Preferred Qualifications

- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
- Experience in a fast paced, dynamic organization
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- High-quality judgment and sound decision-making

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.