About this role

Amazon is hiring a mid-level DevOps Engineer in the software engineering function based in San Jose, Costa Rica (hybrid). The posting calls out experience with Python, Java, Ruby, PHP.

Role: DevOps Engineer
Function: software engineering
Level: mid
Track: Individual contributor
Employment: Full-time
Location: San Jose, Costa Rica
Work mode: Hybrid
Department: Operations, IT, & Support Engineering
Posted: Jun 9, 2026

AI Summary

Configure and deploy audiovisual systems remotely and onsite at Amazon corporate sites, including system control processors, DSPs, and videoconferencing codecs. Requires strong AV engineering background, scripting/automation skills, and ability to troubleshoot complex systems in fast-paced environments.

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Job description

from Amazon careers

Are you passionate about helping people use technology to solve problems? Do you love being a part of an exciting and innovative environment? Join Amazon IT Services! We’re looking for people who strive to “Work Hard. Have Fun. Make History.”

Amazon’s Corporate Infrastructure Services (CIS) is seeking bright, adaptable, and hardworking applicants to join our IT Services organization as an Audiovisual (AV) Deployment Engineer. This role will be responsible for remote and onsite configuration and testing of audiovisual systems to support new and existing deployments at Amazon corporate sites.

The right candidate will possess a strong background in AV engineering with focused technical experience with audiovisual technologies and large-scale hardware deployments. The candidate must be able to thrive and succeed in an ever-changing environment, identify opportunities for efficiency and automation in the delivery process, and not be hindered by abrupt changes in a project.

This role will require clear, concise communication, bias for action, and strong ownership in dealing with project responsibilities. The successful candidate will need skill in identifying and documenting technical problems. The role requires an ability to deliver on responsibilities while continually raising Amazon’s quality bar. Problem solving skills and thriving in high-pressure environments are essential to success in this role.

Key job responsibilities
- Configure audiovisual devices remotely using scripts and deployment tools
- Configure, tune, and test audiovisual devices onsite, including: System Control Processors, Audio Digital Signal Processors (DSPs), Videoconferencing Codecs, and more.
- Modify existing deployment scripts/automation to improve or enhance capabilities and performance
- Develop new scripts or create tooling to automate tasks, and partner with another team to publish.
- Track project assignments and adjust personal schedule based on project priorities
- Plan travel and make travel bookings to support onsite project deliveries
- Communicate with Amazon AV project delivery managers on project status
- Troubleshoot and escalate system issues to Amazon AV design and engineering teams
- Communicate with external vendors including AV integrators
- Adapt to changing objectives and thrive in situations with a high degree of complexity and ambiguity

About the team
The AV Hardware Deployment Engineering team consists of 10 Engineers globally (5 in AMER, 3 in EMEA, and 2 in APAC). This team is responsible for the final configuration and deployment of all Amazon AV systems globally.

Basic Qualifications

- Bachelor's degree in Computer Science or other technical degree or related experience
- Knowledge of networking fundamentals
- Experience in Linux systems administration and/or development
- Experience in English-language communication skills, both written and verbal
- Knowledge in AV systems, including video conferencing equipment, sound systems, display technologies, and network infrastructure.
- 3 years of experience in deploying, installing, and supporting/troubleshooting AV systems in commercial production environments.

Preferred Qualifications

- 1+ years of work in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell experience
- 1+ years of building scripts, tooling, and automation for large-scale computing environments experience
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
- Experience in network capture and systems troubleshooting
- Proven track record in deploying and managing AV systems, including video conferencing platforms, digital signal processors (DSP), AV control systems (like Crestron or AMX), and audio equipment.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.