senior Operations Manager ic · Posted Jun 3, 2026

About this role

Amazon is hiring a senior-level Operations Manager based in Kolkata, India.

Role: Operations Manager
Function: operations
Level: senior
Track: Individual contributor
Employment: Full-time
Location: Kolkata, India
Department: Fulfillment & Operations Management
Posted: Jun 3, 2026

Job description

from Amazon careers

Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs and to travel to stores to design, set up & monitor 3P operations

Key job responsibilities
• Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements
• Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters
• Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
• Visit the sites for various operational conformance, restrictions and norms
• Conduct Monthly Audits of 3P sites
• Visit all assigned sites at least once in a month

Basic Qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

Preferred Qualifications

- Experience in customer-facing environment, warehousing, logistics or manufacturing

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