Global Programs Lead, AWS InCommunities

Job description

We are seeking an experienced leader to lead program development and strategic initiatives for AWS InCommunities. This role will be responsible for building scaling community programs working backwards from community needs, establishing metrics frameworks, developing governance structures, and driving cross-functional strategic initiatives that scale impact across our community engagement efforts. The ideal candidate will combine strategic thinking with operational excellence to build programs that deliver measurable community outcomes. Key Responsibilities Program Development Strategy • Lead end-to-end program development across all four InCommunities pillars, from ideation through implementation and scaling • Develop and execute multi-year strategic roadmaps that align with AWS and Amazon's broader community impact goals • Identify opportunities for innovation and new program models that increase community impact • Partner with cross-functional teams including social impact teams at Amazon, Public Policy, Public Relations, and Sustainability, ensure program alignment Metrics Measurement • Design and implement comprehensive metrics frameworks to measure program effectiveness, community impact, and ROI • Establish data collection methodologies and reporting cadences for all program activities • Create dashboards and reporting mechanisms for leadership visibility into program performance • Drive data-informed decision making and continuous improvement across all programs Process Governance • Develop and implement governance frameworks that…