senior services Customer Experience Specialist ic · Posted May 18, 2026
$156,200 – $273,400
USD per year

About this role

Amazon is hiring a senior-level Customer Experience Specialist in the services function based in Seattle, WA. The posting calls out experience with AWS, Security, Encryption, Compliance. Compensation is listed at $156,200–$273,400 per year.

Role
Customer Experience Specialist
Function
services
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Seattle, WA
Department
Project/Program/Product Management--Non-Tech
Posted
May 18, 2026

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Job description

from Amazon careers

Amazon Web Services (AWS) is looking for an experienced Senior Manager to enable our business on a dynamic range of global import and export compliance matters in the Americas. In this role, you will lead a team of trade compliance experts who interact with Engineering, Operations, Procurement, Supply Chain, Legal, Public Policy, Tax, and other internal businesses and external stakeholders to drive trade compliance. This position will be located in Seattle, and will report directly to the Sr. Manager of Global Trade and Product Compliance (GPTC) for AWS, in Seattle. Key job responsibilities • Develop and implement vision for end-to-end controls for AWS trade operations in the Americas and ensure compliance with all regional trade and product compliance regulations • Manage compliance with local regulations, including any import or export licensing and reporting requirements • Develop mechanisms to effectively evaluate transactions for compliance requirements relating to use of information security/encryption technology • Assist with technology, hardware, and software trade classification, including: Harmonized Tariff Schedule (HTS), Schedule B, and Export Control Classification Number (ECCN) • Identify and implement compliant duty/tax savings opportunities in the Americas region • Streamline import/export processes and controls and drive trade compliance solutions that maximize import/export efficiency…

This is an excerpt. Read the full job description on Amazon careers →
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