senior sales Customer Success Manager ic · Posted May 15, 2026
$153,600 – $207,800
USD per year

About this role

Amazon is hiring a senior-level Customer Success Manager in the sales function based in Santa Monica, CA. The posting calls out experience with Express, AWS, Agile, Performance Optimization. Compensation is listed at $153,600–$207,800 per year.

Role
Customer Success Manager
Function
sales
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Santa Monica, CA
Department
Solutions Architect
Posted
May 15, 2026

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Job description

from Amazon careers

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their customer transformation journey. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfil their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a CSM, you are a thought leader with a strategic business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including…

This is an excerpt. Read the full job description on Amazon careers →
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