Program Manager, Devices & Services Trust, Privacy, and Accessibility (TPA)

Job description

Devices Services Trust, Privacy and Accessibility (DSTPA) is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30+ Devices and Services. We offer horizontal services for builders to ensure trust, privacy, and accessibility is built into our products and services. We also build customer-facing capabilities that provide customers with control and transparency while reducing trustbusting risks, and enable partner teams to innovate with appropriate guardrails for content moderation, privacy, customer promises, accessibility, fairness, and trust. The DSTPA team is seeking a Program Manager to join our Trust Review Incident Management team. In this role, you will review product and feature implementations for readiness and compliance with established trust and privacy policies, identify deviations or gaps, assess implementation risks, and coordinate with cross-functional remediation teams to ensure successful resolution. This is a high-impact, high-visibility position that directly contributes to maintaining customer trust and regulatory compliance across our products and services. A successful candidate will have an established background in driving a complex program portfolio with considerable impact, excellent program management, problem solving, and communication skills, and be comfortable interacting with technical and non-technical stakeholders at all levels. The candidate should have a history of…