Process Assistant, INFC Learning and Development
Amazon · Kolkata, India · Fulfillment & Operations Management
About this role
Amazon is hiring a mid-level Facility Technician in the operations function based in Kolkata, India. The posting calls out experience with IAM.
- Role
- Facility Technician
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Kolkata, India
- Department
- Fulfillment & Operations Management
- Posted
- May 12, 2026
More roles at Amazon
Job description
from Amazon careersAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a Process Associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind. Job Deliverables: 1. Administrative management of associates 2. Job allocation to associates 3, Monitoring and mentoring of associates on productivity, quality and safety. 4. Preparing and implementing training and development plans for associates Key job responsibilities 1.…