Systems Development Manager, Region Reliability

Job description

The Amazon Dedicated Cloud (ADC) Region Reliability team is searching for a talented, detail-oriented Systems Development Manager (SysDM) to support AWS activities in US ADC regions supporting the Department of Defense and Intelligence Community. A SysDM will work to solve service-centric technical and business problems, devise strategy, and facilitate technology solutions that may not yet be defined. They will deliver independently, with limited guidance, across cross-functional initiatives. Additionally, individuals must act as force multipliers, understand escalation, and find a path forward in difficult situations. The role also necessitates understanding security risks caused by technical complexity, and being able to make trade-offs between short-term and long-term needs. From Day 1, SysDMs are given ownership of a distributed team of engineers responsible for the operational health services in secure, air-gapped cloud environments. You'll own the team's roadmap, from hiring and developing talent, to defining automation strategy, to ensuring your services meet or exceed their availability and performance targets. You won't wait for direction; you'll assess the landscape, identify the highest-impact opportunities, and start driving results. On a day-to-day basis, you will lead your team through a mix of operational and strategic work. That means triaging and resolving service issues, driving root cause…