Vendor Management Consumables Retail, AVS MX CO team
Amazon · Mexico City, Mexico · Sales, Advertising, & Account Management
About this role
Amazon is hiring a mid-level Customer Experience Specialist in the services function based in Mexico City, Mexico. The posting calls out experience with SQL, HTML/CSS.
- Role
- Customer Experience Specialist
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Mexico City, Mexico
- Department
- Sales, Advertising, & Account Management
- Posted
- May 5, 2026
More roles at Amazon
Job description
from Amazon careersAmazon Mexico's Consumables Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As a Vendor Specialist, you'll own selected brands to help drive growth and help deliver a best-in-class customer experience on Amazon.com.mx, while facilitating great business relationships with some of Amazon's highest visibility brands. You’ll be responsible for looking after the brands´ product portfolio, contributing to improvements in the user experience for customers and creating detailed weekly reports on performance. You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them. You will also provide support to drive business growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns. To achieve success in this role, you will have strong analytical and relationship management skills. You are comfortable picking up new technologies and skills quickly. You'll be a problem solver, identifying issues or opportunity areas to then create plans to drive improvement. Key job responsibilities As a Vendor Specialist, you will be fully involved in all business functions of your…