Software Development Engineer, Trust CX Innovations&AI Policy

Job description

About the Team Amazon's Devices Services Trust CX Innovations team is building the future of responsible AI for consumer devices. We deliver privacy-first, accessible, and trustworthy AI experiences that millions of customers use daily across Amazon's device ecosystem—including Alexa, Echo, and other ambient computing products. Our mission is to ensure that as we push the boundaries of generative AI innovation, we maintain Amazon's high bar for customer trust, privacy, inclusion, and accessibility. Role Overview We are seeking an exceptional Software Development Engineer II to build the foundational systems and consumer-facing features that enable trustworthy AI experiences at scale. You will partner closely with our Principal Engineers and Managers to design and implement privacy-preserving AI architectures, responsible AI frameworks, and accessibility features that set the standard for consumer AI products. This is a high-impact role where you'll tackle complex technical challenges at the intersection of AI innovation and customer trust—balancing performance with privacy, building explainable AI systems, and creating guardrails that protect customers while enabling delightful experiences. Key job responsibilities What You'll Build Privacy-Preserving AI Systems: * Design and implement federated learning and differential privacy techniques for on-device and hybrid AI architectures * Build privacy-preserving data pipelines that minimize data collection…