SPB Product Quality Manager, Amazon Private Brand

Job description

About the Role The Amazon Softline Private Brands Product Quality team is seeking a smart, hardworking, and creative individual to join us as a Subject Matter Expert (SME) Quality Manager based in the Shenzhen office. The successful candidate will demonstrate excellent judgment in decision-making while proactively expanding their knowledge of Amazon's business, platform, and relevant technologies. What You'll Do This role supports Amazon's worldwide quality program for Softline categories. You will ensure all new products meet APB quality standards prior to launch and drive them to become customer-loved products within the first 12 months post-launch through customer feedback analysis, quality gap identification, and rapid corrective actions. You will also own garment care instruction management, engineering change control, the Andon Cord process, and end-to-end product quality for non-apparel categories. What We're Looking For We are looking for a talented SME Quality Manager with direct experience in softline product manufacturing and qualification, standards, product testing, and quality improvement strategies to support our rapidly growing and evolving business. Key job responsibilities Ensure products continuously comply with Amazon's quality, performance, and reliability standards, as well as industry safety and regulatory requirements worldwide. This includes owning product testing protocols, care code instructions (both on-label and…