Sr. Technical Program Manager, IES SSD

Job description

The International Emerging Stores (IES) Sub-Same Day (SSD) business aims to become the place of choice for customers across all Emerging Marketplaces for their time-sensitive needs. We make a large, curated speed-sensitive selection available to customers — delivered within hours, same day, or overnight by improving delivery speeds and promises, enhancing product discovery, and building trust through timely, contextually relevant delivery updates. Our efforts drive customers to shop more frequently at Amazon for urgent non-grocery needs and ultimately convert to Prime. You will have the opportunity to work with a cross-functional team of engineers, product managers, operations leaders, supply chain partners, and business stakeholders to drive some of IES SSD's highest-impact programs. You will be a highly visible leader who owns the communication, coordination, and execution of a multi-year program vision — from expanding curated selection coverage and improving delivery promise accuracy to scaling speed across marketplaces and driving Prime conversion. You will work with senior product and engineering leaders to define strategy and requirements for systems that power sub-same-day fulfillment at scale. You will design, coordinate, and execute technical solutions that optimize speed, selection breadth, promise reliability, and cost to serve across fulfillment networks, last-mile transportation, and customer-facing delivery…