Delivery Station Customer Service Associate, DSL
Amazon · Boise, ID · Customer Service
About this role
Amazon is hiring a junior-level Logistics Coordinator in the operations function based in Boise, ID. The posting calls out experience with Data Analytics.
- Role
- Logistics Coordinator
- Function
- operations
- Level
- junior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Boise, ID
- Department
- Customer Service
- Posted
- Apr 27, 2026
More roles at Amazon
Job description
from Amazon careersDescription At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces. Key job responsibilities As a Delivery Station Customer Service Associate, you will be responsible for: • Communicating with customers directly in-person, in addition to communicating via phone and email • Empathizing with and prioritizing customer needs • Upholding company values and respecting every customer • Resolving…