Sr. FinOps Analyst - German speaker, Global Accounts Receivable

Job description

As an AR Collections Analyst, you will support Amazon’s strategic customers to identify and resolve billing issues, reconcile accounts and drive monthly collection targets. A successful individual will be self-motivated—someone who can recognize how processes can improve and effectively implement positive changes. The candidate must also be able to build strong cross-functional relationships and demonstrate exceptional organizational skills and attention to detail. You will earn trust with our customers to facilitate timely payment. Amazon seeks a Collection's analyst with at least 2+ years F A experience in a large customer-oriented corporate environment, for our AWS business line. This role will require for the successful candidate to: - Manage a portfolio of customer receivables and work to maximize Amazon’s cash flow by solving customer payment issues. Full cycle of accounts receivable past due balances, including: research, analysis and account reconciliations. Calling customers and scheduling resolution sessions to understand the procure-to-pay cycles of our customers. Managing and resolving invoice discrepancies to ensure timely and accurate receivables. Managing internal and external Accounts Receivable inquiries. Maintain customer relationships by responding timely and accurately to both internal (company) and external (vendor directly) questions and requests for information. Understand the Amazon billing processes to provide guidance…