Content Developer, Customer Trust Content Management
Amazon · Bangalore, India · Editorial, Writing, & Content Management
About this role
Amazon is hiring a mid-level Technical Writer in the services function based in Bangalore, India. The posting calls out experience with HTML/CSS.
- Role
- Technical Writer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bangalore, India
- Department
- Editorial, Writing, & Content Management
- Posted
- Apr 2, 2026
More roles at Amazon
Job description
from Amazon careersDo you love creating and editing helpful process documents and strategic, customer-facing communications? Are you passionate about developing clear, concise, and straightforward content for internal and external audiences? Do you have a proven track record of delivery high-quality content in a fast-paced environment? If you enjoy driving improvements in content readability, discoverability, and usability, then we'd love to talk to you about joining Amazon's Customer Trust Content Management (CTCM) team as a Content Developer. A day in the life As a Content Developer, you will be responsible for developing standard operating procedure documents for risk and fraud investigators and email communications for Amazon's customers. With the help of our style guide, you will document operational processes and create messaging for a global audience. You are not a copy editor—you are the owner of the investigator and customer experience. You will work with global stakeholders to understand the business priorities and legal requirements that drive the need for high-quality content. It's important that you are self-motivated to look around corners for ways to improve the reader experience. Amazon is a fast-paced environment, and you must be committed to partnering with internal and external stakeholders to deliver high-quality content that responds to…