mid operations Medical Representative ic Bachelor's · Posted Mar 31, 2026

About this role

Amazon is hiring a mid-level Medical Representative in the operations function based in Queretaro, Mexico. Listed education preference: a bachelor's degree or equivalent.

Role
Medical Representative
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Queretaro, Mexico
Work mode
On-site
Education
Bachelor's degree
Department
Fulfillment & Operations Management
Posted
Mar 31, 2026
AI Summary
On-site medical representative providing first aid, triage, and occupational health support at Amazon fulfillment centers. Manages medical records, supplies, incident analysis, and employee wellness programs. Requires CPR/first aid certification and bachelor's degree in medicine or nursing.

Job description

from Amazon careers
The On Site Medical Representative (OMR) will serve as the site’s medical representative in the FC. The OMR will provide functions such as: provide First aid treatment to injured employees, proactively analyze tasks for potential safety issues, participate in the workers’ compensation process, and implement a site wellness program.


Key job responsibilities
- Provide triage, first aid and/or referral to outside medical provider, if indicated
- Maintain all records of treatment given to associates
- Maintain first-aid kits, inventory supplies, restock and clean equipment used in the care of associates
- Train managers and associate
- Provide daily activity logs to leadership team
- Provide analysis of all incidents monthly basis
- Frequently attend and speak at “stand-up” meetings
- This role Requires to rotate shifts. This is not a remote position.


A day in the life
You will report to the WHS Manager. You will support an assigned site as medical representative. You will manage the AmCare room and attend to occupational health prevention and medical emergency cases on site. You will manage AmCare supplies stock and procurement, and emergency equipment inspection. You will maintain associate confidentiality and keep controlled access to the AmCare room.

About the team
Inclusive team culture
 
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.  
 
Work Life Balance
 
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.  
 
Mentorship & Career Growth
 
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

- CPR course
- Valid card evidencing successful completion of a first aid, CPR, and AED course from the American Heart Association or American Red Cross, or willingness to obtain it within four weeks of employment
- Knowledge of Microsoft Office products and applications
- Bachelor's degree as Medical Doctor (Médico Cirujano) or in Nursing (Licenciatura en Enfermeria)

Preferred Qualifications

- Experience with workers' compensation
- Experience and certification in teaching first-aid, CPR and AED

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

More roles at Amazon

Area Maintenance Manager
San Marcos, TX · manager
Automation
Certified Pharmacy Technician, Amazon Pharmacy
Orlando, FL · mid
Area Maintenance Manager, Reliability Maintenance and Engineering
Omaha, NE · manager
Automation
Area Maintenance Manager
Canton, MS · manager
Automation
Sr. Technical Program Manager, Power Generation Solutions, Global Energy, Power Generation Solutions
Herndon, VA · senior
Python HTML/CSS AWS
All Amazon jobs →
All operations jobs operations in Queretaro, Mexico Jobs in Queretaro, Mexico operations salaries operations career path
All Amazon Jobs Browse operations roles mid positions