FGBS ACES Sr Continuous Improvement Expert, FGBS ACES Business Development

Job description

At Amazon, we are always looking for ways to improve and reinforce the organization’s dedication to data-driven decision making. Our Amazon Customer Excellence Systems (ACES) teams help drive that change. Finance and Global Business Services (FGBS) ACES team applies Lean Six Sigma problem-solving skills to improve Amazon processes, align them with customer requirements, and deliver positive effects in controllership and cost savings. The Business Development team contributes by developing cross-organizational partnerships to drive identification, quantification, and definition of project opportunities between FGBS and ACES Black Belts. We are a project discovery task force that specializes in linking business strategy to opportunity identification and project selection. The business development strategy uses a combination of voice of the customer, voice of the business, voice of the employee, and voice of the process to capture improvement opportunities in complex interdependent business functions. We believe the future of successful project management involves doing the right projects—not just doing projects right. That means making excellent decisions about which opportunities should become projects. This role applies a mixture of quantitative, networking and leadership skills to drive a culture of exploration, opportunity creation, and continuous improvement. This role has a documented track record of leading, building rapport,…