Support Engineer IV, Payment Services
Amazon · Bangalore, India · Operations, IT, & Support Engineering
mid
services
Support Engineer
ic
· Posted Mar 29, 2026
About this role
Amazon is hiring a mid-level Support Engineer in the services function based in Bangalore, India. The posting calls out experience with Python, Java, C#, SQL.
- Role
- Support Engineer
- Function
- services
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bangalore, India
- Department
- Operations, IT, & Support Engineering
- Posted
- Mar 29, 2026
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Job description
from Amazon careersAmazon has earned a reputation for excellence in the world by leading innovative technologies. Our humongous scale helps experience the thrill of working in a system of humongous scale. We are looking for you if you are a highly determined/motivated engineer who loves challenges and commits to improvement every day. Our Support Engineers get an exposure to disruptive technologies applied in our software solutions. They collaborate with software development teams to raise the engineering and operational excellence to define the future.
Key job responsibilities
* As a Support Engineer IV you will:
* Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements
* Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions
* Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS
* Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools
* Build tools and automations to optimize the system, simplify processes, etc.
Key job responsibilities
* As a Support Engineer IV you will:
* Play vital role in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements
* Directly work with development teams to improve the applications built by conducting technical mitigations and deep dives on reported issues to find the cause and corrective actions
* Work with our other technical teams to ensure the design is effective and complements of our in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS
* Work on proactive detection mechanism to report dip in software performance by building efficient metrics/monitors/alarms using our in house tools
* Build tools and automations to optimize the system, simplify processes, etc.
Basic Qualifications
This is an excerpt. Read the full job description on Amazon careers →