Sr. Vehicle Quality Engineer, Vehicle Programs and Engineering

Job description

Vehicle Programs Engineering is looking for a Sr. Vehicle Quality Engineer to ensure excellence across our fleet of tens of thousands of vehicles spanning conventional delivery vehicles, electric vehicles, and innovative transportation solutions. The key partners to this team will include (but not be limited to) Vehicle manufacturers, Technology partners, Finance, Analytics Team, Maintenance, Fleet Ops, Safety and Global teams. Your work will influence business-critical decisions at massive scale and impact multiple organizations globally. To be successful in this role, you'll need to manage complex quality issues across hardware and software systems, balance competing stakeholder priorities across OEMs and internal teams, and communicate technical concepts effectively to both technical and non-technical audiences. Key job responsibilities Lead vehicle quality across design, manufacturing, and product execution. Champion customer perspective through KPIs and specifications across all vehicle lifecycle phases. Analyze and track field performance data from internal and external sources. Identify trends, prioritize issues into measurable and actionable items, and drive data-driven decision-making across the organization. Conduct quality investigations and root cause analysis. Use statistical methods (6 Sigma, TQM, SPC, Shainin) to resolve field issues. Manage issue tracking systems and drive cross-functional resolution. Manage software quality as program lead. Coordinate with OEM and…