Analyst II, Full Stack (Customer Servicing Analytics)

Affirm · Remote (United States) · Consumer Analytics

mid operations Network Engineer ic
$140,000 – $190,000
USD per year

About this role

Affirm is hiring a mid-level Network Engineer in the operations function as a remote position. The posting calls out experience with Python, R, SQL, Snowflake. Compensation is listed at $140,000–$190,000 per year.

Role
Network Engineer
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Remote (United States)
Work mode
Remote
Department
Consumer Analytics

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Job description

from Affirm careers

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We're looking for intelligent, driven professionals to join our team. The Operations Analytics team uses data to shape servicing strategy across contact channels, customer segmentation, capacity planning, forecasting, and repayment operations. The ideal candidate brings strong analytical depth, systems thinking, and the ability to partner cross-functionally to drive meaningful business impact.

AI is integral to the analytics workflow on this team. The analyst applies AI from data exploration through model validation to stakeholder communication, and helps shape how the team uses it. The role requires architectural decisions, strong stakeholder alignment, and embedding AI/ML in core decisions. Operating independently in ambiguous environments is essential.

What You'll Do

Scope

  • Planning: Own planning and staffing for UK and new-geography launches and special teams. Develop and maintain the guardrail metrics.
  • Foundations: Build working familiarity with the underlying data, including demand signals, agent rosters (team, title, country), and agent activity (delivered hours, status), and license demand.
  • Infrastructure forecasts: Own demand forecasts for checkouts and app opens in CA and UK and new geographies.
  • Insights:
    • Report on forecast health for UK, CA, and other geos (accuracy and outlook).
      • This is an excerpt. Read the full job description on Affirm careers →
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